Not All Janitorial Software Is Created Equal

Based on our research, cleaning services professionals searching for janitorial software to improve and expand their businesses, would do well to keep the title of this article firmly in mind when conducting their search for a suitable product for their business. Here’s how we went about our search and what we found.

Beginning the Search:
Below is a list of alternative search phrases that Google returned when we typed the phrase “janitorial software” into their search engine, recently.

Google Searches related to janitorial software:

* cleaning software
* office cleaning software
* maintenance software
* custodial software
* janitorial bidding software template
* maid service management software
* janitorial programs

Among these related search phrases, there is a range of “intended specificity” that reflects the specific interests of various groups of cleaning professionals, using Google as a search tool to find software appropriate to their business needs.

Using “office cleaning,” “maintenance,” or “custodial,”  shareit for laptop  as part of your search phrase, (all attempts at narrowing the search results to a particular sector of the cleaning services industry,) yielded mixed results for us, spurring us on to make further searches with other relevant search terms, in order to find ample relevant website sources for professional cleaning services software.

The results we got using these sector specific search terms, very likely occurred because few manufacturers cater directly to specific sectors of the cleaning services industry (e.g., pressure washing, construction clean-up, etc.,) for reasons of profitability. As a result, relatively few manufacturers actually produce dedicated software, that is focused on a single sector of the cleaning service industry.

Also found in this list of alternate search phrases, is “Janitorial programs,” an interesting search phrase variation, which is creative in that all janitorial software is ultimately composed of computing programs. However, this search phrase will actually yield much fewer relevant janitorial software product results than expected. This is because “programs” is less frequently used as a search term in internet searches for these types of products, and as a result fewer companies target this keyword phrase in order to obtain high search result rankings for this search term, for that reason.

“Janitorial bidding software template” has the most specificity of all the above search phrases, because it refers to a specific item. However, our investigation into the search results for this phrase, yielded only one company which actually shows its website visitors examples of professional janitorial bidding spreadsheet templates. The company’s name is a long but apt one, “Janitorial and Home Cleaning Business Systems.”

OK you are likely thinking at this point, this is all well and good but how can I actually find the right janitorial software for my business? Well, we have already established that it is unlikely that you will find very many sector specific cleaning software products to choose from, if any.

Based on our online research with a large combination of search terms, we found the largest number of relevant software websites, by focusing on more general search terms such as “janitorial software,” cleaning software,” etc. These search phrases yielded the most websites with all manner of cleaning services software. It then became a bit of a time consuming process, carefully sifting through all of these sites, to find suitable, affordable, and professional cleaning software choices.

Evaluating The Software’s Features Closely:

When you conduct your own search and land on a website, we recommend that you find out quickly, how the cleaning software is summarized and what its computing features are. In our research we found a group of manufacturers that provide very generalized products that are intended for multiple service based industries, not just the cleaning services industry. These products cover basic service based business functions, such as the preparation of scheduling and dispatching, bid estimations, proposals, service contracts and maintenance agreements, inventory management, purchasing, etc.

These manufacturers often design their websites in a way that ultimately requires you to call them in order to find out the price, or to find out exactly what the software can actually do for you. This tactic is obviously intended to provide phone sales professionals the opportunity to pitch their product to you personally, in an effort to persuade you that their generic products are indeed fully applicable to your cleaning business.

As a result, we found that these generic software products are most often quite pricey. The high price tags, likely reflect the unnecessary cost of phone sales support, and additional programming costs needed to make the software versatile enough for use in multiple service industries, all of which is then built into the price of the software. More importantly, they often lack key features such as charts and tables with cleaning rates or cleaning times (also called janitorial production rates,) which are very helpful if not essential in determining accurate workloads for new prospective cleaning accounts.

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